Need help with the fit?
Tell us if the fit, size, product or delivery is not right. We will help you work out the next step.
Ask for help →This button opens your email app. You send the message from there.
Footle 100 · Your pair
Your pair has arrived. Start with the fit.
Your pair has arrived. Try the fit at home, then wear them in your usual routine when you are ready. You do not need to apply again or repeat size or address details Footle already has.
The easiest option: reply directly to our shipping email, if you received one. This keeps everything in the same conversation.
Ask for helpThis button opens your email app. You send the message from there.
No email app set up? Copy the address into your webmail. You can also select and copy the address manually.
Share an update
Have you worn them yet? Tell us where, what worked and what did not. A short reply is enough; extra photos or videos are optional.
This extra feedback and these extra files stay private by default. This does not change any Footle 100 records, final photos or valid permissions already agreed. Any new public use still requires the applicable permission.
Share an update →This button opens your email app. You send the message from there.
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Not ready to start yet?
Reply to our existing conversation and tell us when you expect to start. If your agreed schedule needs to change, we will confirm the next step with you.
Your existing Footle 100 agreements remain in place. You do not need to apply again.
Discuss a later startThis button opens your email app. You send the message from there.
You reach a real person.
If a link does not work or you are unsure, reply to the existing email or write directly to yifan.li@footle.ch.